Terms and Conditions

Last Updated: October 10, 2025

1. Acceptance of Terms

By accessing and using Logably ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms and Conditions, please do not use this Service.

2. Description of Service

Logably provides a multi-tenant logging service that allows users to collect, store, search, and analyze application logs. The Service includes:

  • REST API for log submission and retrieval
  • Command-line interface (CLI) tool
  • Web-based dashboard for log management
  • API key management
  • Multi-tenant database isolation

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Transmit malicious code, viruses, or harmful components
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for any illegal or unauthorized purpose
  • Exceed rate limits or abuse API endpoints
  • Store personally identifiable information (PII) without proper safeguards

5. Subscription Plans and Billing

Logably offers different subscription tiers with varying features and retention periods:

  • Free tier: 7 days log retention
  • Standard tier: 30 days log retention
  • Pro tier: 90 days log retention
  • Enterprise tier: 365 days log retention

You agree to pay all fees associated with your selected subscription tier. Billing is handled through our payment processor. Subscriptions renew automatically unless cancelled.

6. Data Retention and Deletion

Log data is retained according to your subscription tier. Logs older than your retention period are automatically deleted. Upon account termination, all associated data will be deleted within 30 days.

7. API Keys and Security

You are responsible for:

  • Keeping your API keys secure and confidential
  • Not sharing API keys with unauthorized parties
  • Rotating API keys if compromised
  • Monitoring usage of your API keys
  • Immediately revoking compromised keys

8. Service Availability

While we strive to provide high availability, we do not guarantee uninterrupted service. The Service is provided "as is" and we reserve the right to:

  • Modify or discontinue the Service at any time
  • Perform scheduled maintenance with advance notice
  • Suspend access for violations of these Terms

9. Intellectual Property

The Service, including all content, features, and functionality, is owned by Logably and is protected by copyright, trademark, and other intellectual property laws. You retain ownership of your log data.

10. Limitation of Liability

To the maximum extent permitted by law, Logably shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from:

  • Your use or inability to use the Service
  • Unauthorized access to or alteration of your data
  • Service interruptions or errors
  • Any other matter relating to the Service

11. Indemnification

You agree to indemnify and hold harmless Logably from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Logably operates, without regard to conflict of law provisions.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: admin@logably.net

By using Logably, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.